Information Nkatera Collects
Nkatera may collect name, email address, phone or WhatsApp number, country, travel dates, number of travellers, safari interests, trekking interests, destination preferences, budget range, enquiry messages and booking-related information needed to plan a journey.
Enquiry, Booking and Traveller Data
Enquiry data helps Nkatera respond to requests and prepare suitable proposals. Booking data may include traveller details, accommodation preferences, dietary notes, passport or identity information where needed for confirmed services, emergency contacts and special requirements shared by the traveller.
Communication Information
Nkatera may keep records of emails, WhatsApp messages or contact-form submissions so the team can provide accurate follow-up and avoid losing planning context.
Cookies and Analytics
The website may use basic technical cookies or analytics-style information where actually enabled by the site platform to understand website performance and visitor behaviour. Nkatera should not use this information to sell traveller data.
How Information Is Used
Information is used to answer enquiries, prepare proposals, confirm travel arrangements, coordinate suppliers, provide pre-departure support, handle payments where applicable and improve guest service.
Service Providers
Nkatera may share necessary information with accommodation providers, guides, transport providers, airlines, park authorities, payment processors or other suppliers only where needed to deliver the requested travel service.
Data Retention and Security
Nkatera keeps information only for as long as it is useful for enquiry follow-up, booking delivery, accounting or legitimate business records. Reasonable safeguards should be used to protect traveller information.
Traveller Rights and Contact
Travellers may ask Nkatera to review, correct or remove information where appropriate. Privacy-related requests can be made through the public contact channels on this website. This notice does not claim compliance with a specific legal regime that has not been separately verified.